CONSUMER CONNECT SOFTWARE
Boost your eCommerce and delight your customers with a +15% increase in profitability!
Discover the software that enhances your customers’ shopping experience using WhatsApp, increasing your sales and reducing costs.
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Sales
Increase your sales by approximately 18.5% by making WhatsApp your sales channel.
Logistics
Provide full order visibility with real-time updates for greater customer satisfaction.
Contactability
Reduce your call center costs by up to 61%, improving your NPS by +25 percentage points.
Security
Protect your orders at every delivery with the security PIN, reducing fraud by 53%.
Adaptable Artificial Intelligence:
Our AI adapts to optimize conversions, improving sales strategies directly on WhatsApp.
Complete Automated Process:
Experience full automation on WhatsApp: conversations, payments, and much more, all on a single platform.
Optimize your time, increase your sales, and enhance the customer experience with an all-in-one solution.
Personalization and Customer Service Efficiency:
Customize the shopping experience with responses and recommendations tailored to each customer, all efficiently managed via WhatsApp.
Real-time notifications:
Keep your customers always informed with automatic notifications about the status of their orders, directly on their mobile devices.
Detailed Order Tracking:
Provide detailed tracking with interactive maps that allow customers to see the progress of their delivery in real-time.
Better user experience:
Discover how our module transforms the customer experience with smooth and precise communication, enhancing both satisfaction and loyalty.
Chat with Protected Personal Data:
From start to finish, your customers’ data will not be visible to your picker/driver.
NPS Collection:
With a response rate of over 20%, understand your user with our satisfaction survey feature via WhatsApp.
Real-time responses:
With immediate resolution capabilities for issues such as address problems, order issues and more.
Security PIN:
Ensure the integrity of each delivery with our automatic security PIN, provided to the driver to complete the order.
Georeferencing:
Monitor, with real-time location, the actions your driver takes for greater control in your operation.
Proof of Delivery:
Collect more than 13 types of proof of delivery to verify the quality of your delivery.
